Your privacy is our top priority at 499db. On this page, you'll find everything about what data we collect, why we collect it, and how we keep it safe.
The key pillars of our Privacy Policy at a glance
Every transaction and piece of personal information is protected with 256-bit SSL encryption — the same level of security used by banks.
499db never sells your personal information to any third party. Your data is used solely to provide you with our services.
You are clearly informed of what data is collected and why — no hidden policies.
Your data is stored on encrypted servers. Regular security audits are conducted to ensure there are no vulnerabilities.
You can view, correct, or request deletion of your data at any time. You're always in control.
499db follows international data protection standards. Our privacy policy is reviewed and updated on a regular basis.
Notice: By using 499db's services, you agree to this Privacy Policy. Please read the full policy carefully.
499db collects only the information that is strictly necessary to provide our services. Data comes from three main sources:
1.1 Information You Provide Directly:
1.2 Automatically Collected Information:
1.3 From Third Parties:
Note: We never store your full bank account number or complete card details directly. Payment information is always held in encrypted token form.
499db uses your information for the following specific purposes:
| Purpose | Data Used | Legal basis |
|---|---|---|
| Account creation and management | Name, email, phone | Contractual compliance |
| Identity verification (KYC) | NID, passport, address | Legal obligation |
| Payment processing | Payment method details | Contractual compliance |
| Fraud prevention | IP, device, logs | Legitimate Interest |
| Customer service support | Communication History | Contractual compliance |
| Sending promotions & offers | Email, preferences | Consent |
| Platform Improvement | Usage Patterns | Legitimate Interest |
Your consent is required for marketing communications. You can unsubscribe from marketing emails at any time — through your account settings or by contacting the support team.
499db never sells your personal information. However, in limited circumstances, data may be shared with trusted partners:
Important: Every partner listed above is bound by strict confidentiality agreements and may use your data only for the specific purpose for which it was shared.
In the event of a company merger or acquisition, your data may be transferred to the new owner. However, this privacy policy will continue to apply in such cases.
The 499db website and app use cookies and similar technologies. Cookies are small data files stored on your device.
The types of cookies we use:
Cookie controls: You can manage cookies through your browser settings. Note that disabling essential cookies may cause some platform features to stop working.
499db follows the highest industry standards to keep your data secure. Our security framework includes:
While we strive to maintain the highest level of security, no one can guarantee 100% security on the internet. We encourage you to do your part — use a strong password and never share your login credentials with anyone.
As a 499db member, you have the following rights over your own data:
You have the right to see what information we hold about you. Submit a request and you'll receive the full details within 30 days.
If any of your information is incorrect or incomplete, you may request that it be corrected.
Under certain conditions, you may request that your data be deleted. Some data may need to be retained to meet legal obligations.
In certain circumstances, you may request that the processing of your data be temporarily suspended.
You have the right to receive your data in a machine-readable format so you can use it with other services.
You may object to data processing carried out on the basis of marketing or legitimate interest.
How to exercise your rights: To exercise any of your rights, please contact our support team. We will respond within 30 days. For complex cases, this may take longer, but you will always be notified.
The 499db platform integrates a number of third-party services, including game providers and payment processors. Each provider has its own privacy policy.
These third parties may only process your data for their designated purposes. They are not permitted to use your information for their own marketing or any other use.
If you navigate to an external site from the 499db platform, that site's own privacy policy will apply. 499db bears no responsibility for third-party sites.
Data retention period: Data may be retained for as long as your account is active and for up to 5 years after closure for legal compliance purposes. After that, it is securely deleted.
If you have any questions or concerns about the 499db Privacy Policy, please reach out to our support team. We're always here to help.
Communication Channel:
Policy change notifications:
If there are any significant changes to the 499db Privacy Policy, you will be notified in advance by email or through a platform notification — at least 15 days before the changes take effect.
For minor changes, the updated date on this page will be revised. We recommend checking this page from time to time to stay informed.
Current Version: This privacy policy was last January 2026Updated and effective immediately.
The first question you should ask when using any online gaming platform is: how safe is my data? The 499db Privacy Policy answers that question directly. We believe transparency is the foundation of trust, which is why our policy is written in plain language so every member can understand it.
When you register at 499db, we collect your name, email address, and phone number to create and manage your account. During KYC verification, we also require national ID information — this is a legal requirement and is there to protect you. Without it, someone could open an account in your name and cause harm.
Many members ask — does 499db sell my phone number or email? The answer is clear: no, never. Our Privacy Policy strictly prohibits this. Your information is used solely to deliver 499db's services. When data is shared with third parties, it is limited to the minimum necessary and is covered by strict agreements.
Payment security is a common concern for many users. When you transact via bKash or Nagad, your payment details are not stored directly on 499db's servers. Transactions are completed through a secure payment gateway connection, and only an encrypted reference number is retained on our end. This approach gives your financial information the highest level of protection.
Cookies can be a source of confusion for many users. 499db uses cookies primarily to improve your experience — for example, so you don't have to log in every time, and to remember your preferred language. We never use cookies to track your activity on other websites. Cookies are strictly limited to the 499db platform.
If you decide to close your 499db account, you can request that your data be deleted. Some information, such as transaction records, may need to be retained for legal reasons for a set period. Such data is permanently deleted after a maximum of 5 years.
One final note — 499db's privacy policy is not against you, it's for you. Every rule exists to keep your data safe. If you ever feel something needs clarification, our support team is always ready to help.
Now that you're familiar with the 499db Privacy Policy, enjoy Bangladesh's best online gaming experience with complete peace of mind. Your data is protected, your entertainment is guaranteed.